Basics / Checking Email Statistics

Written by JourneyCARE Team
Updated 1 year ago

This tutorial will show you how to check email stats for bulk emails sent through the email builder.

1.  For an INDIVIDUAL EMAIL:

  • Navigate to the Email section.
  • Choose “Email Campaigns”.
  • Click the Actions dropdown menu and select “Statistics”

  • In the popup window on the right hand side, you’ll be able to view all the Statistics for that email.

Click “Load more Statistics” to open a popup window that displays detailed information on specific contact records and their status as opened, clicked, failed, etc.

2.  For ALL Emails:

In Marketing, click on "Campaigns" in the Email dropdown.  Then choose "Statistics".  The statistics on this page are aggregate. As you scroll down the page, you'll come to a list of individual emails and you can see the individual statistics for those.

Did this answer your question?